Cookie Policy
Last updated: May 25, 2026
1. What cookies are
Cookies are small text files that a website saves on your device when you visit. They let the site remember things between page loads (like that you're signed in) and help us understand how the product is used so we can improve it. Some cookies are essential for the site to work. Others are optional, and you can change your mind about them anytime.
2. How ApptOnly uses cookies
We group the cookies on ApptOnly into three categories.
Strictly necessary
These keep you signed in, protect your account from cross-site request forgery, remember your interface preferences (like dark mode), and store your consent choice itself. Without them, basic parts of the site won't work. They are always on.
Analytics
These help us understand which pages are visited, which features get used, and where users get stuck so we can improve the product. We use Google Analytics 4 and Microsoft Clarity. You can opt out from the Cookie Settings link in the footer.
Advertising
If you arrived at ApptOnly from one of our ads, these let us measure whether the ad worked. We use Meta and TikTok pixels for this. They are off by default. You can turn them on (and off again later) from the Cookie Settings link in the footer.
3. Cookies we set
The table below lists every cookie or local-storage entry currently in use. We update it when we add or remove a vendor.
| Name | Vendor | Category | Purpose | Retention |
|---|---|---|---|---|
| consent_v1 (localStorage) | ApptOnly | Necessary | Stores your cookie-preference choice so we don't ask again. | Until cleared |
| at_session_id | ApptOnly | Necessary | Browser session ID used in the consent audit trail. | 1 year |
| better-auth.session_token | ApptOnly | Necessary | Keeps you signed in to your ApptOnly account. | 30 days |
| theme | ApptOnly | Necessary | Remembers whether you chose light or dark mode. | 1 year |
| bp-locale-<subdomain> | ApptOnly | Necessary | Remembers your language choice on a practitioner's booking page. | 1 year |
| _ga, _ga_* | Analytics | Google Analytics 4 identifier used to distinguish users and sessions. | 2 years | |
| _clck, _clsk | Microsoft Clarity | Analytics | Microsoft Clarity session-replay identifier used to diagnose UX issues. | 1 year |
| _fbp | Meta(future) | Advertising | Meta Pixel identifier used to deduplicate ad-measurement events. | 90 days |
| _ttp | TikTok(future) | Advertising | TikTok Pixel identifier used to measure ad effectiveness. | 13 months |
4. Changing your preferences
You can change your cookie choices at any time using the Cookie Settings link at the bottom of every page. Your choice is stored on your device, so if you switch browsers or clear your data we'll ask again.
5. Browser-level controls
You can also block or delete cookies through your browser settings. Note that blocking essential cookies will prevent you from signing in.
6. Changes to this policy
We update this page when our cookie inventory changes (for example, when we add or remove a vendor). The "Last updated" date above always reflects the most recent change.
7. Contact us
Questions about cookies or anything else on this page? Email [email protected].